jili4 Privacy Policy – How We Handle Your Personal Data

When you register and use the jili4 platform, we collect certain personal information that is necessary to provide you with a safe and functional experience. This includes your name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requestingwithdrawals in Philippine pesos (PHP). We also automatically collect technical data such as your IP address, device type, browser information, and activity logs when you interact with our platform. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We may also collect information you voluntarily provide when contacting our support team, such as the nature of your query and any correspondence exchanged. All data collection is carried out in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, which governs the handling of personal information in the Philippines. We only collect data that is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. You have the right to know exactly what data we hold about you at any time by contacting us through the details provided at the end of this page.

The personal data we collect is used primarily to operate and maintain your jili4 account, process your deposits and PHP withdrawal requests, and verify your identity in line with our regulatory obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. Your activity data helps us personalise your experience, recommend relevant games or features, and ensure that our platform continues to meet the needs of players across the Philippines. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify any individual player. We do not use your personal information for unsolicited marketing without your explicit consent, and you may withdraw that consent at any time by updating your account preferences. In cases where we are legally required to share data with Philippine regulatory authorities or law enforcement agencies, we will do so in strict compliance with applicable law. We will never sell, rent, or trade your personal information to any third party for their own commercial purposes.

jili4 does not sell or share your personal data with third parties for marketing or commercial purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors handling PHP transactions, identity verification partners, and technical infrastructure providers. All such third parties are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information when required by Philippine law, court order, or a lawful request from a government or regulatory authority. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We will notify you of any material changes to how your data is shared as soon as reasonably practicable. You can contact us at any time if you have concerns about how your data is being handled by any of our service partners.

Under the Data Privacy Act of 2012 and applicable Philippine regulations, you have a number of important rights regarding your personal information held by jili4. You have the right to access a copy of the personal data we hold about you, and to request corrections if any information is inaccurate or out of date. You may also request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, subject to our legal retention obligations. You have the right to object to the processing of your data for direct marketing purposes, and to withdraw any consent you have previously given at any time without affecting the lawfulness of prior processing. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data subject requests within a reasonable timeframe and in accordance with applicable law. To exercise any of these rights, please reach out to us using the contact information provided at the bottom of this page.

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the jili4 platform is encrypted using secure protocols, and access to personal data within our organisation is strictly limited to authorised personnel on a need-to-know basis. We regularly review and update our security practices to address emerging threats and ensure that your information remains protected at all times. Your personal data is retained for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities as required by law. We encourage you to also take steps to protect your own account by using a strong, unique password and keeping your login credentials confidential.